Wed like to tell you that all our merchandise is brand new, is in the best quality and is bought in upscale retail markets. We do not sell fake, used or outlet quality merchandise. Made of MK Signature PVC with LOGO detail on front. Double Rolled leather handles with 4.5 drop. 41" Adjustable and detachable leather shouder strap with 22" drop.10 L" X 8.5"H X 4.75D. If your packet is held up by your local custom office, please contact them as soon as possible and pay off the duty so that they can release you the packet. We want you to be completely happy with your order. If you are unsatisfied for any reason, we will gladly accept your timely return of unworn or defective merchandise. And the same conditon as when it was received. We work and store all items from SMOKE and PET FREE PROFESSIONAL WAREHOUSE. The item "Michael Kors Hope Medium MK Brown Dark Chambray Satchel Messenger Shoulder Bag" is in sale since Friday, December 18, 2020. This item is in the category "Clothing, Shoes & Accessories\Women\Women's Bags & Handbags". The seller is "easyhook" and is located in McLean, Virginia. This item can be shipped worldwide.